Frequently asked questions

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What types of kitchen equipment do you offer?

We offer a wide range of professional-grade kitchen equipment, including commercial refrigeration units, ovens, cooking essentials, shelving solutions, and ice machines.

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Do you offer international shipping?

Currently, we only ship within the continental United States. We do not offer international shipping at this time.

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How do I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment.

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What is your return policy?

We accept returns for new, unused products in their original packaging. Return shipping is the customer’s responsibility, except in the case of defective or damaged items.

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How do I cancel my order?

Once an order is processed and shipped, it cannot be canceled. If you need to cancel, please contact us immediately, and we will assist you before it ships.

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Do you offer installation services?

At this time, KitchenCore does not offer installation services. We recommend verifying the specifications of any item before purchasing to ensure it meets your needs.